Help topics for Customers
How do we benefit Customers?
How does it work?
HoReCaMarket.Global is a Cooperative model, accordingly we operate on the premise that if we fix your problems, manage your challenges, and help you make more purchases more easily, at better market prices, then we all make more money.
There is NO addational COST to use HoReCaMarket.Global for Customers.
So, in short, the only thing we ask you to pay for outside of the standard offering is:
- Pro Analytics
We feel, this is reasonable given our solution will still be at 50% cost of the nearest competitor, therefore saving you 50% of your current costs.
This is our genuine intent. We always welcome your feedback if you feel this is not your experience on our platform.
To buy through the HorecaMarket.Global platform you are required (as a minimum) to be a current ABN (Australian Business Number) holder.
Typically (not always) this means you will be required to be GST (Goods and Services Tax) registered.
Accordingly - the platform will only display prices Ex GST, if you are registered for GST, the GST will be added to the sales price on the invoice.
In Short, YES.
However, this depends on whether or not YOU (as a user of the platform) have been provided access to view such pricing levels.
Group-wide prices are loaded by Vendors, not the Group or their associated Venues/Sites.
Once loaded they will automatically be applied.
Head Office Rebates operate in the same way. However, HQ Rebate management workflows will not be available until 2022.
We take privacy seriously and recognise the importance of protecting the privacy of information collected by using HorecaMarket.Global. For more information see our Privacy Policy, and also refer to
The Payment Card Industry Data Security Standard is an information security standard for organizations that handle branded credit cards from the major card schemes. The PCI Standard is mandated by the card brands but administered by the Payment Card Industry Security Standards Council.
Fees include:
Alcohol and Dry Area restrictions for Queensland & The Northern Territory
Delivery of freight into the areas specified is restricted, HoReCaMarket.Global and its couriers will not deliver to the following postcodes.
Aurukun Postcode – 4871
Bamaga Postcode – 4876
Cherbourg Postcode – 4605
Doomadgee Postcode – 4830
Hope Vale Postcode – 4871
Injinoo Map Postcode – 4876
Kowanyama Postcode – 4871
Lockhart River Postcode – 4871
Mapoon Postcode – 4871
Mornington Island Postcode – 4825
Napranum Postcode – 4874
New Mapoon Postcode – 4876
Palm Island Postcode – 4816
Pormpuraaw Postcode – 4871
Seisia Postcode – 4876
Umagico Postcode – 4876
Woorabinda Postcode – 4713
Wujal Wujal Postcode – 4873
Yarrabah Postcode – 4871
Provenance Guarantee
All products for sale on HoReCaMarket.Global come with our assurance that we guarantee the source and quality of products supplied. Please see our Terms and Conditions for further details.