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    • How does the platform work?

      Features for Wholesalers

      Automate and grow your wholesale business

      • As a wholesaler/distributor, what are the 10 main benefits of using HorecaMarket.Global?

        Here are our Top 10:

        Access an enormous market of like-minded users – the Hospitality vertical in Australia alone is made up of 81,000+ Customers. By using HorecaMarket.Global you won't need to find them anymore, they can find you in an instant.

        Reduced onboarding Costs – typically once you have found a Customer, you will then need to get them to “sign up”, meaning a lengthy process involving, account applications, directors guarantees, Credit Checks, PPSR registrations, credit reference checking, credit file checks and custom pricing considerations. All before you make your first sale. It is estimated that this costs most wholesalers $1,000+ to onboard a single site.

        We immediately do away with this cost.

        Customers need to fill in an application form only once to join. One application form on HorecaMarket.Global = access to 1000s of Vendor and their products.

        We’re sure your sales reps will love our innovative approach.

        Catalogue DigitisationCatalogue Digitisation - generally most wholesalers have a PDF catalogue which they can circulate, with separate Excel pricing if you are lucky. Each year the wholesalers who handle “Wine” need to rewrite their product offering and circulate it to up to thousands of Customers. This exercise, can now be carried out instantly and constantly for ZERO cost using HorecaMarket.Global.

        Instant Credit Management and Data Access – given our unique method of managing “Credit as a Cooperative” we aim to have a view of the Customers as a whole and share to the required degree the Analytics of the customers capabilities to actually take on more credit

        There is nothing worse than onboarding a new Customer only to find after 30-60 days that they cannot afford the credit allowance they have been afforded. Our aim is to circumvent this, by using live access to POS, Cloud Accounting and large scale sales analytics to make informed decisions.

        Single Credit Check – every year Wholesalers pay Credit Management companies like illion, Equifax and CreditorWatch $300 per company search / credit score report, companies with 5000 B2B customers typically should do an updated credit check per annum if not quarterly, at a cost of $1m - $4m. HorecaMarket.Global can save this cost entirely by doing the check once only and combining the data thereafter with Live sales, payments and Cloud accounting data. Allowing us to accurately predict the current capability of the Customers.

        No upfront platform or Cloud development costs – no need to fork out large sums of money for a custom built solutions. We will have you up and running in hours PLUS you benefit from all ongoing enhancements to the product at no extra cost

        Reduced sales & administration costs – all orders are placed by customers allowing you to shift the focus of sales & admin to business generating activities.

        Improved cash flow – automatic payment via credit card or direct debit means you get your cash faster.

        Reduced bad debts – Payment type is required when Customers join HorecaMarket.Global -meaning not only are you getting cash fast but spending less time chasing it.

        Tailored communications & promotions – By creating a personalised digital relationship you can get your marketing campaigns directly in the hands of the customer, resulting in increased sales and average order values.

      • What types of businesses use HorecaMarket.Global?

        HorecaMarket.Global is designed for wholesalers & distributors whose customers order on a regular basis. Wholesalers & distributors customers can place orders on their mobile devices and desktop, eliminating the need for you to take orders in person, over the phone, or email.

        HorecaMarket.Global is adaptable for any size business - meaning it can be used as a complete solution with ordering, pick & pack all the way through to delivery or alternatively integrated with your current systems and processes.

      • What training & support is available for HorecaMarket.Global?

        On top of the initial face to face/Video conference /over the phone training to get you up and running you’ll also have access to user guides providing step-by-step instructions on how to use our HorecaMarket.Global solution.

        You will also have access to ongoing support via email and instant chat.

        Please feel free to contact us, should you require any further assistance. 

        From all of us at HorecaMarket.Global, we thank you for your support and wish you Happy Trading! 

      • Do I need to install anything to use HorecaMarket.Global?

        No. As HorecaMarket.Global is a cloud-based ‘Platform As A Service’ (PaaS) all you need is an internet connection. This also means you can manage ordering and payment anywhere in the world.

      • Can I customise pricing and/or product groups for my customers with HorecaMarket.Global?

        Yes. We’re aware that in the wholesaler & distribution industries that not all customers pay the same prices or have the same deal structures.

        HorecaMarket.Global is customisable at a group level right down to an individual customer, you can customise pricing, product visibility, even freight calculators.

      • Can I add my own brand to HorecaMarket.Global?

        HorecaMarket.Global can be tailored to your brand. By uploading your logo and own images, your customers will enjoy a seamless branded ordering & payment experience. Each Vendor has their own Vendor Home page, with the Vendors full details available on that page. 

        Our approach is not to interfere with your Customer / Vendor relationship, we only want to enhance, not disenfranchise it.

      • Can I trial HorecaMarket.Global?

        There is no cost to set up and account for a Vendor or a Customer. The simplist way is just register and start using the platform, it is super simple tos et up your Account profile.

      • Features for Wholesalers

        Automate and grow your wholesale business

        How does it work?


        HoReCaMarket.Global manages all credit activities including:- application, invoices and collection

        Vendors can be paid within 24 hours of an order being placed*

        We provide you with an Enterprise platform which will integrate into your ordering systems, and accounts software with ZERO investment

        We display all your products as an Vendor to all eligible Customers

        * conditions apply

        Our offer is to Automate all orderingpayments, and data analytics across the Hoaspitality sector,
        The platform has all the features needed to easily grow and manage your business.Operate your
        business using our Enterprise Software platform combined with our Global B2B Marketplace.

        How It Works

        HorecaMarket.Global provides a seamless platform to support all steps in the sales and ordering process.
        It is super easy to use.We provide the following Enterprise Modules for FREE - ALWAYS
      • What Savings can I expect from using HorecaMarket.Global?

        We can seriously help you save lots in Labour costs by eliminating repeditive tasks (which no one wants to do anyway)

        In a typical medium sized wholesale business we expect to save you $150,000 - $300,000 per year *

        *based on case studies conducted in the trade

      • What features does HorecaMarket.Global offer Vendors?

        Store Analytics (Standard)

        CRM

        Manage (Staff) Roles

        Manage Commission Structures

        Manage Users

        Manage Customers

        Manage Credit Cards

        eCatalog

        • Manage Portfolio
          • Create / Manage Products
          • Create / Manage Product Attributes
          • Create ePortfolio and Circulate
          • Manage Pricing
            • Wholesale Prices
            • Discounts
            • Tier Discounts
            • Rebates
            • Promotions
              • BOGOF
          • Sync Portfolio to Sales Rep App
        • Credit Management
          • Credit Account Management
          • Credit Terms Management
          • PPSR
          • Risk Profiling - Big Data Analytics
        • Finance
          • Invoices
          • Payments
          • Credit Notes
          • Refunds
          • Factoring/Cash Flow Funding - Auto Integrated
          • Accounts Receivable Insurance - Auto Integrated
          • Manage Commission payments and Automation
        • 3PL Warehouse integration
          • Automated Order Updates to the warehouse (3PL or your own)
          • Automated updates for tracking to your end user customers
        • Accounts Automation
          • Xero Integration
          • Automated Sync for
            • Invoices
            • Payments
            • Credit Notes
            • Refunds
          • Bank Feed Recon (practical Automated Bank Reconciliations)
      • Do I need a Liquor or Tobacco License to sell on HorecaMarket.Global?

        Yes, you do need the appropriate License to sell your chosen product range, in your chosen state.

        Note: HorecaMarket.Global Pty Ltd acts as AGENT in your sales contract with the Customer, as such it is the same as you selling to them directly. So any License which would have normally applied still applies.

      • Do I have to download an app to use HorecaMarket.Global?

        No. HorecaMarket.Global is a web based platform solution meaning it can be used on any device that can connect to the Internet, all pages are automatically responsive and can render on screen as required.

      • Is it easy to setup and customise HorecaMarket.Global?

        Is it easy to setup and customise HorecaMarket.Global?

        Yes. HorecaMarket.Global is designed as an out of the box solution where you can be setup and using it within a couple of hours. Simply add your product menu & customers and you’re ready to go. If you use Xero you can be set up in less than an hour!

      • Do I need an ABN to become a Vendor?

        To sell through the HoReCaMarket.Global platform you are required to be a current ABN (Australian Business Number) holder.

        Typically (not always) this means you will be required to be GST (Goods and Services Tax) registered.

        Accordingly - the platform will only display prices Ex GST, if you are registered for GST the GST will be added onto the sales price on the invoice.

      • Do I still need to contact my customers to take orders?

        No. HoReCaMarket.Global is designed for customers in mind, meaning your sales reps can focus more on new business and not order taking. As your customers can order on any device connected to the Internet, orders can be placed 24/7!

        There is however functionality within the HorecaMarket.Global platform to take orders over the phone or in person if required by impersonating the Customer in our secure environment. 

        When you “impersonate” we track all items you look at on the customers behalf and add them to their profile data, as if it was the customer themselves. We also track your device usage and IP Address for security purposes to ensure no fraudulent activity occurs, where possible.

        Given the capability of this feature Your Account Administrator will need to give you access to do this feature.

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